PCIT Support

PCIT Support

PCIT Help Desk
E-mail:	pcithelpdesk@usda.gov

LOGIN Support
Access to PCIT requires a USDA login account.
External Customers or State/County users will require a LOGIN.gov 'Customer' ID.
Internal/Federal users will require eAuthentication/PIV IDs.
For assistance with Login.Gov or eAuthentication, please visit the USDA eAuthentication FAQs.
Contact:	eAuthentication Contact Us
	Login.Gov Contact Us

PCIT Account Change Requests
To change financial or organizational/personal account information in PCIT, complete the following worksheet:
PCIT Help Request Worksheet
Send completed form to the PCIT Help Desk.
E-mail:	pcithelpdesk@usda.gov

Thank you for accessing PCIT Online Support. For your convenience, we have separated support topics by section, listed in the navigation above. You may also select the topic in the dropdown box on the upper right corner of every PCIT Support page.

For complete PCIT online help: PCIT Online Help
For complete PExD online help: PExD Online Help
Review the PCIT Quick Reference Guides which are extremely informative for new users.

For specific questions about export regulations, commodities, and application and Phytosanitary Certificate processing:

Visit the APHIS PCIT Website.
Review the Export Services section of the APHIS Website.
Call or e-mail your Export Certification Specialist.

Additional questions concerning Phytosanitary Certificates or verification/interpretation of regulation changes may be directed to PPQ Export Services:

E-mail: ppqexportservices@usda.gov